Vietnam VISA FAQs

We have listed most frequently asked questions regarding visa on arrival, however, if you have any further questions, feel free to contact us!. Surely you will get your right answers shortly.
1. Are there any exceptions with this type of visa?
Yes, visa on arrival is NOT APPLICABLE to OVERLAND ENTRY . Three international airports in Vietnam that you can get your visa stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Da Nang).
Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.

2.How can I receive my visa approval letter?
Answer: A colored scanned copy of the approval letter will be sent to you by email or by fax, so please make sure that you have provided us with the correct email address or the fax number.
Note: the approval letter is in PDF format, so please make sure you have the latest version of Foxit Reader in order to open the file.

3.What is "approval letter"?
Answer: "Visa approval letter" is a letter from the Vietnam Immigration Department (Vietnam Government) which allows you to enter and exit Vietnam for a given time period. With the approval letter, you will be able to pick up your visa upon arrival at one of the three international airports in Vietnam (Hanoi, Ho Chi Minh City and Da Nang).
Before issuing an approval letter, the Immigration Department will check your application very strictly. Therefore, there will be NO chance you are REFUSED at Vietnam airport if you have obtained an approval letter. However, we strongly advised you to read our website along with following all the instructions carefully to avoid any problems at Vietnam airport.

4.How long does it takes to get the approval letter?
Answer: In normal case, the approval letter will be processed within Two (2) business days (except Saturday, Sunday and National Holidays). In urgent case, it can be processed within 4-8 working hours.
Notes: all applications must be submitted before 8.00 AM Vietnam time (GMT +7)  in order to get it done within that day. After 2.00 PM all applications that are submited will be held up to the next day.

5. In which situations Visa on Arrival is not accepted?Answer: Yes, visa on arrival is NOT APPLICABLE to OVERLAND ENTRY. Your visa stamp with this approval letter are only accepted at 3 international airports in Vietnam: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Da Nang).
Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.

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