Payment Guidelines
We accept payment through major credit cards such as VISA and MASTER. However, it may take a few days for payment clearance whereas your visa needs to be approved as soon as possible. Thus, in case you do not want to send your credit card information to us, as well as fill in the credit card authorization form, scan your passport etc. There are also a few alternatives for you listed below:
1. Paypal: Pay through https://www.paypal.com/ using your credit card.
2. Onepay: Pay by Credit Card, VISA Card, MasterCard, American Express, JCB, Diners Club... through https://www.onepay.vn/
3. Western Union:
We can accept the payment transfer through bank accounts.
We can also accept payment through any banks worldwide using Western Union service. We will send you our receipt details and then will need the control number from you in order to finalize the receipt of payment. Be noted that transaction fee is counted.
Note:
+ After completing the payment for the visa processing service, you are kindly advised to email us (sales@getvisavietnam.com) the detailed payment receipt. Based on that receipt, we start processing the visa related procedures for you. And after 2-3 working days (applied for normal service) or 1 working day (applied for urgent service), we will send you the visa approval letter with code. Then you can get your visa stamped at the Vietnam International Airports or at the local Vietnam Embassy accordingly.
+ The fee that you pay us is the fee for visa processing service ONLY. When picking the visa stamp up at the arrival airport or at the local Vietnam Embassy, you are required to pay for stamping fee. Please go into Visa Fee for detailed price list.
Vietnam VISA FAQs
We have listed most frequently asked questions regarding visa on arrival, however, if you have any further questions, feel free to contact us!. Surely you will get your right answers shortly.
1. Are there any exceptions with this type of visa?
Yes, visa on arrival is NOT APPLICABLE to OVERLAND ENTRY . Three international airports in Vietnam that you can get your visa stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Da Nang).
Yes, visa on arrival is NOT APPLICABLE to OVERLAND ENTRY . Three international airports in Vietnam that you can get your visa stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Da Nang).
Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.
2.How can I receive my visa approval letter?
Answer: A colored scanned copy of the approval letter will be sent to you by email or by fax, so please make sure that you have provided us with the correct email address or the fax number.
Note: the approval letter is in PDF format, so please make sure you have the latest version of Foxit Reader in order to open the file.
Answer: A colored scanned copy of the approval letter will be sent to you by email or by fax, so please make sure that you have provided us with the correct email address or the fax number.
Note: the approval letter is in PDF format, so please make sure you have the latest version of Foxit Reader in order to open the file.
3.What is "approval letter"?
Answer: "Visa approval letter" is a letter from the Vietnam Immigration Department (Vietnam Government) which allows you to enter and exit Vietnam for a given time period. With the approval letter, you will be able to pick up your visa upon arrival at one of the three international airports in Vietnam (Hanoi, Ho Chi Minh City and Da Nang).
Before issuing an approval letter, the Immigration Department will check your application very strictly. Therefore, there will be NO chance you are REFUSED at Vietnam airport if you have obtained an approval letter. However, we strongly advised you to read our website along with following all the instructions carefully to avoid any problems at Vietnam airport.
Answer: "Visa approval letter" is a letter from the Vietnam Immigration Department (Vietnam Government) which allows you to enter and exit Vietnam for a given time period. With the approval letter, you will be able to pick up your visa upon arrival at one of the three international airports in Vietnam (Hanoi, Ho Chi Minh City and Da Nang).
Before issuing an approval letter, the Immigration Department will check your application very strictly. Therefore, there will be NO chance you are REFUSED at Vietnam airport if you have obtained an approval letter. However, we strongly advised you to read our website along with following all the instructions carefully to avoid any problems at Vietnam airport.
4.How long does it takes to get the approval letter?
Answer: In normal case, the approval letter will be processed within Two (2) business days (except Saturday, Sunday and National Holidays). In urgent case, it can be processed within 4-8 working hours.
Notes: all applications must be submitted before 8.00 AM Vietnam time (GMT +7) in order to get it done within that day. After 2.00 PM all applications that are submited will be held up to the next day.
Answer: In normal case, the approval letter will be processed within Two (2) business days (except Saturday, Sunday and National Holidays). In urgent case, it can be processed within 4-8 working hours.
Notes: all applications must be submitted before 8.00 AM Vietnam time (GMT +7) in order to get it done within that day. After 2.00 PM all applications that are submited will be held up to the next day.
5. In which situations Visa on Arrival is not accepted?Answer: Yes, visa on arrival is NOT APPLICABLE to OVERLAND ENTRY. Your visa stamp with this approval letter are only accepted at 3 international airports in Vietnam: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Da Nang).
Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.
Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.
Vietnam tourist visa
A Vietnam visa is part of the required migration process for all travellers to the country. Dependent on the purpose of an applicant's visit, a Tourist or Business visa will be required for entry.
The most popular type of visa for Vietnam is tourist visa which is normally valid for 15-30 days. Tourist visas can be extended once you are arriving to Vietnam.
In some cases, you can apply for a 3 month visa for tourism purpose; the procedure will be the same with 1 month visa. In other words, Vietnamese tourist visa's validity can be from 15 days to 3 months. Procedures:In order to apply for a tourist visa online and pick up your visa at Vietnam airports, the following information is required:
* Your name on passport: it is your full name appears on your passport, name order is not important, so you can place either surname first or first name first.
* Your date of birth: in Vietnam, the date format will be DD/MM/YYYY
* Your Nationality or passport: the passport you are using to enter Vietnam (UK, US or Australian)
* Your passport number: as shown on your passport and should be valid for 6 months at least from the date of arrival.
* Date of arrival: it is not necessarily exact, you can fill in with proposed date of arrival, however, please be advised that you can just enter Vietnam later not earlier.Photos: photos are required at Vietnam airport onlyYou can use our secure online form to submit your application or find all the download forms hereinstead.Tourism & Business purposes: On the approval letter, 3 month, 6 month visa is listed for business purposes by default, however, as the above statement, there is no difference and you can enter Vietnam for any purposes.
The most popular type of visa for Vietnam is tourist visa which is normally valid for 15-30 days. Tourist visas can be extended once you are arriving to Vietnam.
In some cases, you can apply for a 3 month visa for tourism purpose; the procedure will be the same with 1 month visa. In other words, Vietnamese tourist visa's validity can be from 15 days to 3 months. Procedures:In order to apply for a tourist visa online and pick up your visa at Vietnam airports, the following information is required:
* Your name on passport: it is your full name appears on your passport, name order is not important, so you can place either surname first or first name first.
* Your date of birth: in Vietnam, the date format will be DD/MM/YYYY
* Your Nationality or passport: the passport you are using to enter Vietnam (UK, US or Australian)
* Your passport number: as shown on your passport and should be valid for 6 months at least from the date of arrival.
* Date of arrival: it is not necessarily exact, you can fill in with proposed date of arrival, however, please be advised that you can just enter Vietnam later not earlier.Photos: photos are required at Vietnam airport onlyYou can use our secure online form to submit your application or find all the download forms hereinstead.Tourism & Business purposes: On the approval letter, 3 month, 6 month visa is listed for business purposes by default, however, as the above statement, there is no difference and you can enter Vietnam for any purposes.
Vietnam visa tips
1. Tourist visas allow visitors to enter and exit Vietnam at Hanoi, HCMC and Danang airports or at any of its twelve land borders, three each with Cambodia and China, and six with Laos.
2. Only citizens of certain countries can visit Vietnam without Vietnam Visa.
Country Temporary time in Vietnam
Most citizens of ASEAN countries Less than 30 days
Korea, Japan Less than 30 days
Scandinavians (Norway, Denmark, Sweden and Finland) Less than 30 days
All other citizens are required to get Visa Vietnam before departure (Vietnam entry visa issued prior to departure by Vietnamese consulates or embassies) or a pre-approved Vietnam Visa (visa is issued on arrival at Vietnam International Airports) supplied before arrival in Vietnam.
3. Tourist visas are valid for a single 30-day stay. The government often talks about issuing visas on arrival to certain favored nationalities, but as yet this sensible scheme has failed to materialize. Arranging the paperwork for a Vietnamese visa has become fairly straightforward, but it remains expensive and unnecessarily time-consuming.
4. It is possible to arrange a visa on arrival through a Vietnamese travel agent. They will need passport details in advance and will send a confirmation for the visa to be issued at your airport of arrival. In Asia the best place to pick up a Vietnamese visa is Cambodia, where it cost around US $30 and can be arranged the same day. Bangkok is also a popular place as many agents offer cheap packages with an airline ticket and visa thrown in.
5. If you plan to spend more than a month in Vietnam, or if you plan to exit Vietnam and enter again from Cambodia or Laos, arrange a three-month multiple-Visa. This cost around US$95 in Cambodia, but is not available from all Vietnamese embassies. In our experience personal appearance influences the reception you receive from airport immigration - if you wear shorts or scruffy clothing, look dirty or unshaven, you can expect problems. Try your best to look 'respectable'.
2. Only citizens of certain countries can visit Vietnam without Vietnam Visa.
Country Temporary time in Vietnam
Most citizens of ASEAN countries Less than 30 days
Korea, Japan Less than 30 days
Scandinavians (Norway, Denmark, Sweden and Finland) Less than 30 days
All other citizens are required to get Visa Vietnam before departure (Vietnam entry visa issued prior to departure by Vietnamese consulates or embassies) or a pre-approved Vietnam Visa (visa is issued on arrival at Vietnam International Airports) supplied before arrival in Vietnam.
3. Tourist visas are valid for a single 30-day stay. The government often talks about issuing visas on arrival to certain favored nationalities, but as yet this sensible scheme has failed to materialize. Arranging the paperwork for a Vietnamese visa has become fairly straightforward, but it remains expensive and unnecessarily time-consuming.
4. It is possible to arrange a visa on arrival through a Vietnamese travel agent. They will need passport details in advance and will send a confirmation for the visa to be issued at your airport of arrival. In Asia the best place to pick up a Vietnamese visa is Cambodia, where it cost around US $30 and can be arranged the same day. Bangkok is also a popular place as many agents offer cheap packages with an airline ticket and visa thrown in.
5. If you plan to spend more than a month in Vietnam, or if you plan to exit Vietnam and enter again from Cambodia or Laos, arrange a three-month multiple-Visa. This cost around US$95 in Cambodia, but is not available from all Vietnamese embassies. In our experience personal appearance influences the reception you receive from airport immigration - if you wear shorts or scruffy clothing, look dirty or unshaven, you can expect problems. Try your best to look 'respectable'.
Visa Exemption Agreements between Vietnam and other countries
Vietnam has signed agreements on Vietnam visa with 55 countries (56 agreements), of which 54 agreements has entered into effect while 2 agreements has not been in force. The Exemption of visa includes exemption of visa for entry, exit and transit. The duration of stay subject to visa exemption begins from the date of entry.
Besides, Vietnam has unilaterally exempt visa for the following people
1. Officials and staff of ASEAN Secretariat are exempted from visa by Vietnam with the stay duration not exceeding 30 days, whether they bear any passports.
(Circular No.04/2002/TTLT/BCA-BNG dated January 29, 2002 guiding the implementation of Decree No.21/2001/NĐ-CP dated May 28, 2001 on concrete provisions for implementing the Ordinance of entry, exit and residence of foreigners in Vietnam.)
Besides, Vietnam has unilaterally exempt visa for the following people
1. Officials and staff of ASEAN Secretariat are exempted from visa by Vietnam with the stay duration not exceeding 30 days, whether they bear any passports.
(Circular No.04/2002/TTLT/BCA-BNG dated January 29, 2002 guiding the implementation of Decree No.21/2001/NĐ-CP dated May 28, 2001 on concrete provisions for implementing the Ordinance of entry, exit and residence of foreigners in Vietnam.)
2. Since July 1, 2004, citizens of Japan and citizens of the Republic of Korea, whether they bear any passports have been exempted from visa for entry into or exit from Vietnam, with the stay duration not exceeding 15 days, provided that the following conditions are satisfied:
• They bear appropriate passports issued by competent authorities of Japan or the Republic of Korea and still valid for up to 3 months from the date of their entry;
• They have tickets for boarding transportation means to return or travel to another country;
• They are not in the list of persons not permitted to enter Vietnam.
(In fact, it is mainly granted to bearers of ordinary passports because Japan and the Republic of Korea already entered into agreement with Vietnam on exemption of visa for bearers of diplomatic passports or official passports.)
• They have tickets for boarding transportation means to return or travel to another country;
• They are not in the list of persons not permitted to enter Vietnam.
(In fact, it is mainly granted to bearers of ordinary passports because Japan and the Republic of Korea already entered into agreement with Vietnam on exemption of visa for bearers of diplomatic passports or official passports.)
(Decision No. 09/2004/QĐ-BNG dated June 30, 2004 by the Minister of Foreign Affairs promulgating Temporary Regulations on exemption of visa for citizens of Japan and citizens of the Republic of Korea.)
3. Since May 1, 2005, citizens of Denmark, Norway, Finland and Sweden, whether they bear any passports and their entry is for any purposes, have been exempted from visa upon their entry into or exit from Vietnam with the stay duration not exceeding 15 days, provided that the following conditions are satisfied:
3. Since May 1, 2005, citizens of Denmark, Norway, Finland and Sweden, whether they bear any passports and their entry is for any purposes, have been exempted from visa upon their entry into or exit from Vietnam with the stay duration not exceeding 15 days, provided that the following conditions are satisfied:
• They bear appropriate passports issued by competent authorities of the country of which they are citizens and their passports are still valid for up to 3 months from the date of their entry;
• They have tickets for boarding transportation means to return or travel to another country;
• They are not in the list of persons not permitted to enter Vietnam.
(Decision No. 808/2005/QĐ-BNG dated April 13, 2005 by the Minister of Foreign Affairs promulgating Regulations on exemption of visa for citizens of Denmark, Norway, Finland and Sweden.)
• They have tickets for boarding transportation means to return or travel to another country;
• They are not in the list of persons not permitted to enter Vietnam.
(Decision No. 808/2005/QĐ-BNG dated April 13, 2005 by the Minister of Foreign Affairs promulgating Regulations on exemption of visa for citizens of Denmark, Norway, Finland and Sweden.)
4. Since January 1, 2009, citizens of Russia, whether they bear any passports and their entry is for any purposes, have been exempted from visa upon their entry into or exit from Vietnam with the stay duration not exceeding 15 days, provided that the following conditions are satisfied:
• They bear appropriate passports issued by competent authorities of the country of which they are citizens and their passports are still valid for up to 3 months from the date of their entry;
• They have tickets for boarding transportation means to return or travel to another country;
• They are not in the list of persons not permitted to enter Vietnam.
(Decision No. 3207/2008/QĐ-BNG dated December 10, 2008 by the Minister of Foreign Affairs promulgating Regulations on exemption of visa for citizens of the Federation of Russia bearing ordinary passports./.)
• They bear appropriate passports issued by competent authorities of the country of which they are citizens and their passports are still valid for up to 3 months from the date of their entry;
• They have tickets for boarding transportation means to return or travel to another country;
• They are not in the list of persons not permitted to enter Vietnam.
(Decision No. 3207/2008/QĐ-BNG dated December 10, 2008 by the Minister of Foreign Affairs promulgating Regulations on exemption of visa for citizens of the Federation of Russia bearing ordinary passports./.)
Mistake when applying for a visa arrival to Vietnam
Many people can take mistakes in applying for a visa arrival to vietnam:
We have listed here a few mistakes that travelers may usually make to help you avoid the same things when you apply for a visa on arrival to Vietnam.
1 - No visa on arrival without applying online: many people believe that they can get a visa directly at Vietnam airport without applying online. That is wrong, you can not until the visa is approved. So, you will need to apply online for an approval letter in order to pick up your visa at Vietnam airport.
2 - Visa on arrival at the border: Visa on arrival works for air travel only. So, if you do not enter Vietnam by air, just make sure you have the visa in advance.
3 - Spelling/Typo mistakes: Many travelers fill in the Application form with wrong detail as: full name on passport, passport number or date of birth. Normally, many people think it is not important but in some cases, your application can be refused by the airline at the departure airport. So, make sure that you entered everything correctly and carefully.
4 - Arrival date: Many people think that the visa validity will start from the date they enter Vietnam, not from the date they provide, however, it is not. The visa validity will commence from the date you provide in advance, not from the date you will enter the country. So, just make sure that you make a clear plan of when to enter before ordering a visa to Vietnam.
5 - Visa extension: many travellers think that it is easy to extend a visa once they are in Vietnam, however, in fact, it is not that easy, and extending a visa may be a costly and time consuming process. So, if possible, just apply for a 3 month visa in advance instead of a 1 month one to save money on visa extension.
If you have any questions, please contact us: support@getvisavietnam.com
We have listed here a few mistakes that travelers may usually make to help you avoid the same things when you apply for a visa on arrival to Vietnam.
1 - No visa on arrival without applying online: many people believe that they can get a visa directly at Vietnam airport without applying online. That is wrong, you can not until the visa is approved. So, you will need to apply online for an approval letter in order to pick up your visa at Vietnam airport.
2 - Visa on arrival at the border: Visa on arrival works for air travel only. So, if you do not enter Vietnam by air, just make sure you have the visa in advance.
3 - Spelling/Typo mistakes: Many travelers fill in the Application form with wrong detail as: full name on passport, passport number or date of birth. Normally, many people think it is not important but in some cases, your application can be refused by the airline at the departure airport. So, make sure that you entered everything correctly and carefully.
4 - Arrival date: Many people think that the visa validity will start from the date they enter Vietnam, not from the date they provide, however, it is not. The visa validity will commence from the date you provide in advance, not from the date you will enter the country. So, just make sure that you make a clear plan of when to enter before ordering a visa to Vietnam.
5 - Visa extension: many travellers think that it is easy to extend a visa once they are in Vietnam, however, in fact, it is not that easy, and extending a visa may be a costly and time consuming process. So, if possible, just apply for a 3 month visa in advance instead of a 1 month one to save money on visa extension.
If you have any questions, please contact us: support@getvisavietnam.com
List of countries cannot be supporting Vietnam visa online
Vietnam is opened for everybody. You can take visa easily from some travel agency online. But a travel agency cannot do Vietnam visa online service for citizens come from some countries at present. According to Vietnam Immigration, All these citizens, who want to come to Vietnam have contact to Vietnam Embassy at their country or Vietnam Immigration Department to apply for Visa directly. All service guaranteed letter will be decline. So we suggest you should contact directly with them for your specific case as the information below:
Vietnam Immigration Departments:
- In Hanoi Capital: No 40A Hang Bai Str, Hoan Kiem Dist.
+ Telephone: (+84 4) 38245055, 38260922.
- In Hochiminh City: No 254 Nguyen Trai Str, Dist 1.
+ Telephone: (+84 8) 39201701.
- In Danang City: No 7 Tran Quy Cap Str, Danang City.
+ Telephone: (+84 511) 3823383.
List of countries cannot be supporting Vietnam visa online.
Algeria - Afghanistan - Nigeria
Pakistan Bangladesh Malawi
Tunisia Guinea - Bissau Qatar
Trinidad and Tobago Haiti Somli
Sudan Yemen Jamaica
Rwanda Iran Cameroon
Iraq Saudi Arabia Jordan
Sri Lanka Palestine Turkey
Ghanna Zimbabwe Namibia
Nepal Kenya Oman
Vietnam Immigration Departments:
- In Hanoi Capital: No 40A Hang Bai Str, Hoan Kiem Dist.
+ Telephone: (+84 4) 38245055, 38260922.
- In Hochiminh City: No 254 Nguyen Trai Str, Dist 1.
+ Telephone: (+84 8) 39201701.
- In Danang City: No 7 Tran Quy Cap Str, Danang City.
+ Telephone: (+84 511) 3823383.
List of countries cannot be supporting Vietnam visa online.
Algeria - Afghanistan - Nigeria
Pakistan Bangladesh Malawi
Tunisia Guinea - Bissau Qatar
Trinidad and Tobago Haiti Somli
Sudan Yemen Jamaica
Rwanda Iran Cameroon
Iraq Saudi Arabia Jordan
Sri Lanka Palestine Turkey
Ghanna Zimbabwe Namibia
Nepal Kenya Oman
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